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Share Your Internet Experience

COVID-19 has shown how important the internet is for all New Yorkers. We are interested in understanding your experience using the internet and any challenges or comments you want to share. Take 1 minute to answer a few questions about your experience or let us know if you don’t have service. Your feedback will directly shape our decision-making
1. What's Your Address? *This question is required.
2. Are you sharing that: *This question is required.
3. Have you used service from any of these providers in the past? Select all that apply. *This question is required.
3. Why don’t you currently have internet service? Select all that apply. *This question is required.
3. What type of devices do you use to connect to the internet? Select all that apply. *This question is required.
3. What type of connection do you have? *This question is required.
This question requires a valid currency format.
3. How satisfied are you with your service?  *This question is required.
3. Based on your experience with your existing internet service provider, please select all that apply: *This question is required.